Go paperless with digital customs documents for international shipments

With Paperless Trade, you can send your customs documentation digitally, speeding up shipments, reducing paperwork, and ensuring a smoother experience for both your business and your customers. 

Paperless Trade is a feature that allows businesses to submit customs documents electronically rather than printing and attaching physical copies to packages. This means your shipment details are automatically sent to the carrier and customs authorities, removing the need for manual paperwork. 

This feature is available through Sendcloud’s multi carrier shipping platform. Whether you're shipping to or from the UK, the EU, or anywhere else in the world, Paperless Trade makes cross-border shipping easier and faster. 

For ecommerce businesses, every step in the fulfillment process counts. A smooth, efficient shipping experience leads to happier customers, fewer returns, and stronger brand loyalty. Here’s why Paperless Trade is a game-changer: 

1. Faster custom clearance 

By sending customs documents digitally, your shipment data is already available to customs authorities before the package even arrives. This speeds up processing and significantly reduces the chances of delays at the border. 

2. Fewer errors and lost documents 

Physical customs paperwork can get lost, damaged, or misplaced. With Paperless Trade, everything is securely stored and transmitted digitally, reducing human errors and ensuring that customs always receives the correct documentation. 

3. Lower costs and less paper waste 

Printing customs invoices, declarations, and other forms adds unnecessary costs to your operations—not to mention the environmental impact. Paperless Trade eliminates these costs while supporting sustainable shipping practices.  

4. Seamless integration with Business Central 

With Commerce 365 for Sendcloud, Paperless Trade is fully integrated into Microsoft Dynamics 365 Business Central. This means: 

• No switching between systems 
• Automated customs documentation 
• Real-time tracking and updates 

Paperless Trade is especially valuable for ecommerce businesses shipping across borders. If you're based in: 

• The UK and shipping to the EU or the rest of the world.
• The Netherlands, Germany, Belgium, Spain, France, Italy, or Austria and shipping to the UK or worldwide.

…then Paperless Trade can simplify your shipping process and help you avoid unnecessary customs delays. Automatically generate your CN22 or CN23 form along with your shipping label. 

Using Paperless Trade through Commerce 365 for Sendcloud is straightforward: 

1️. Prepare your shipment in Business Central – Select your order, choose your shipping method, and generate the necessary customs documents. 

2️. Automatic document submission – Instead of printing, the system automatically transmits customs documents to Sendcloud, which forwards them to the carrier and customs authorities. 

3️. Track your shipment – Keep an eye on your package’s progress with real-time tracking updates inside Business Central. 

With Commerce 365 for Sendcloud, you don’t just get  paperless trade — you get a fully integrated shipping solution inside Business Central. Some of the key benefits include: 

• Access to 160+ carriers: Ship globally with DHL, UPS, FedEx, Royal Mail, and more.
• Automated shipping rules: Set up smart automation to select the best carrier for each order.
• Branded Track & Trace: Keep customers updated with a professional, on-brand tracking experience.
• Seamless workflows: Handle everything from order management to label creation inside Business Central. 

Cross-border shipping doesn’t have to be complicated. By using paperless trade with Commerce 365 for Sendcloud, you can eliminate unnecessary paperwork, reduce delays, and create a faster, more efficient shipping process. 

Are you ready to simplify your international shipping? 

Talk to us today and see how Commerce 365 for Sendcloud can transform your shipping operations.