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Magento 1 EOL - NAVcommerce support (updated)

In 2016 Magento announced that Magento 1.X will reach EOL (end of life) November 2018. By this time this version has been around for over 13 years, and at the same time its successor Magento 2 has been out for more than 2 years. After receiving tons of feedback from merchants running 1.X sites Magento decided to extend the final EOL data to 2020-6-1. That is another 18 months of security patches and support, but by no means should you be putting your plans for migration on hold.

Contact your Magento partner to discuss migrations. Most partners by now have executed multiple migrations and should be well capable to assist you as well. 

What this means for your NAVcommerce based system

  • Active development on all NAVcommerce modules for Magento 1.X (M1) will stop 2019-1-1. This means that after this date no more changes will be made to the Magento extension or the integration layer. 
  • We will continue to support the existing M1 components until 2019-12-31. This means that any technical issue that occurs within these modules will be picked up by our support desk. Customers who have an ongoing SLA will, of course, be supported for the whole length of their contracts, but this goes without any technical development of any of the M1 components.


Upgrading to Magento 2 is fully supported by NAVcommerce. If fact, we strongly encourage everyone to do so. Otherwise, you are going to miss out on all the new features we are adding to the M2 based solution. 

NAVcommerce makes upgrading to Magento 2 super easy because your main data source is not changing. So practically you just connect your Dynamics NAV to your new store and sync all the data again. 

Here is a slightly more detailed list; 

  • Make sure you have a new/upgrade M2 installation. We recommend to always use the very latest version available. 
  • Logon to the M2 backend to create an integration. For further details see the NAVcommerce manual. 
  • Upgrade your NAV components to the latest available version. 
  • Request a new set of data hub credentials through your ERP partner or contact idyn. (update 2019-2-17; Magento 2 requires a different data hub than Magento 1).
  • In the setup in NAV enter your data hub credentials, the M2 integration details (URL and token), and select the right Magento version. 
  • Now if you are running an upgrade version of your M1 system, with exactly the same websites and stores, you can just resync all your data. 
  • But if you have a completely new website/store structure, it is wise to look into what has changed and how this reflects upon your NAV data before you start to resync. 

  • If you are unsure about what to do, just ask support. We are happy to assist to make sure your upgrade is executed smoothly.

About the author

Tys van den Heuvel

Product Manager @ NVision. Ask me about BC/AL, Magento, Adobe Commerce, Azure and cycling. 

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